This Refund Policy applies to all purchases made on creatorvisibility.com.

1) Refund window
  • You may request a full refund within 48 hours of purchase if no service work has started.
  • “Work has started” includes onboarding review, strategy preparation, planning, content drafting, campaign setup, or any meaningful work performed by our team.
2) After work begins
  • If work has started, refunds are not provided for the current billing period because resources and time have been allocated.
  • If you face a genuine issue, contact us. We will attempt to resolve it through fixes, adjustments, or support.
3) Subscription renewals
  • Subscriptions renew automatically each cycle unless cancelled before the renewal date.
  • If a renewal is processed, refunds are not guaranteed. If no work has started for the renewed period, we may offer a credit or adjustment at our discretion.
4) Pausing or rescheduling

If you cannot proceed during a month, you can request a pause or reschedule. Approval depends on workload and operational capacity, but we will try to accommodate reasonable requests.

5) How to request a refund

Email contact@creatorvisibility.com

with:

  • Your name
  • The email used at checkout
  • Purchase date
  • Reason for the request
6) Chargebacks

If you have a concern, contact us first so we can resolve it. Unjustified chargebacks may lead to suspension of services and restriction from future purchases.